Direct Action Briefings
Leadership, decision-making, and operational execution under pressure.
Episodes
78 episodes
DA Briefing 0060: Navigate Obstacles Rapidly in Manufacturing
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Manufacturing OperationsTool Focus: In-Depth AnalysisEpisode Focus: Recognizing when an intermittent quality problem creates a critical...
DA Briefing 0059: Navigate Obstacles Rapidly in Logistics
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Logistics and Cold-Chain OperationsTool Focus: In-Depth AnalysisEpisode Focus: Stopping a receiving decision when a confirmed temperatu...
DA Briefing 0058: Navigate Obstacles Rapidly in Healthcare
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Healthcare OperationsTool Focus: In-Depth AnalysisEpisode Focus: Determining how far a serious medication error reached before correcti...
DA Briefing 0057: Navigate Obstacles Rapidly in Retail, Restaurant, and Hospitality
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Restaurant / Mixed-Use HospitalityTool Focus: In-Depth AnalysisEpisode Focus: Knowing when the information already available can identi...
DA Toolbox Brief 0007: In-Depth Analysis
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Warehouse and Fulfillment OperationsTool Focus: In-Depth AnalysisEpisode Focus: Recognizing when the initial operating read is no longe...
DA Mailbag 0010: There Is Nowhere to Promote Me. How Do I Keep Developing?
Capability Focus: Comprehensive Situation AssessmentIndustry Focus: Public Sector and Small Organization LeadershipTool Focus: Long-Range ObservationEpisode Focus: Building leadership capability ...
DA Briefing 0056: Navigate Obstacles Rapidly in Public Sector
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Public Sector OperationsTool Focus: Manual EngagementEpisode Focus: Recognizing when repeated referrals stop moving the resident’s prob...
DA Briefing 0055: Navigate Obstacles Rapidly in Manufacturing
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Manufacturing OperationsTool Focus: Manual EngagementEpisode Focus: Recognizing when a failed manufacturing signal requires the right technical ...
DA Briefing 0054: Navigate Obstacles Rapidly in Logistics
Capability Focus: Navigate Obstacles Rapidly Industry Focus: Logistics and Supply Chain Tool Focus: Manual Engagement Episode Focus: Managing a customs-held container when the shipment remains yours but t...
DA Briefing 0053: Navigate Obstacles Rapidly in Healthcare
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Healthcare OperationsTool Focus: Manual EngagementEpisode Focus: Recognizing when a frontline patient question has crossed the team’s authority ...
DA Briefing 0052: Navigate Obstacles Rapidly in Retail, Restaurant, and Hospitality
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Hospitality OperationsTool Focus: Manual EngagementEpisode Focus: Recognizing when a guest-service process reaches an authority or judgment bloc...
DA Toolbox Brief 0006: Manual Engagement
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Restaurant OperationsTool Focus: Manual EngagementEpisode Focus: Recognizing when a frontline service problem has reached the limit of process a...
DA Mailbag 0009: AI Is Changing My Job. What Am I Supposed to Become?
Capability Focus: Comprehensive Situation Assessment Industry Focus: Cross-Industry Workforce Transformation Tool Focus: Dynamic Assessment Episode Focus: Understanding where professional value moves as A...
DA Briefing 0051: Navigate Obstacles Rapidly in Public Sector
Capability Focus: Navigate Obstacles Rapidly Industry Focus: Public Sector Operations Tool Focus: Obstacle Redirection Episode Focus: Keeping county services moving after the normal courthouse service pat...
DA Briefing 0050: Navigate Obstacles Rapidly in Manufacturing
Capability Focus: Navigate Obstacles Rapidly Industry Focus: Manufacturing Operations Tool Focus: Obstacle Redirection Episode Focus: Separating a disabled manufacturing facility from the productive capab...
DA Briefing 0049: Navigate Obstacles Rapidly in Logistics
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Logistics and Supply ChainTool Focus: Obstacle RedirectionEpisode Focus: Protecting freight objectives when Mississippi River low-water conditio...
DA Briefing 0048: Navigate Obstacles Rapidly in Healthcare
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Healthcare OperationsTool Focus: Obstacle RedirectionEpisode Focus: Keeping patient access moving when wildfire conditions close the normal care...
DA Briefing 0047: Navigate Obstacles Rapidly in Retail, Restaurant, and Hospitality
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Retail OperationsTool Focus: Obstacle RedirectionEpisode Focus: Keeping the customer objective moving when a familiar retail location disappears...
DA Toolbox Brief 0005: Obstacle Redirection
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Public Transit OperationsTool Focus: Obstacle RedirectionEpisode Focus: Moving bus service away from a blocked central transfer hub before one d...
DA Mailbag 0008: DARVO: When Accountability Gets Reversed
Capability Focus: Comprehensive Situation Assessment Industry Focus: Cross-Industry Leadership Tool Focus: Close-Up Analysis Episode Focus: Preventing denial, counterattack, and role reversal from displac...
DA Briefing 0046: Navigate Obstacles Rapidly in Public Sector
Capability Focus: Navigate Obstacles RapidlyIndustry Focus: Public Sector OperationsTool Focus: Critical InterventionEpisode Focus: Recognizing when financial oversight has stabilized a school district bu...
DA Briefing 0045: Navigate Obstacles Rapidly in Manufacturing
Capability Focus: Navigate Obstacles Rapidly Industry Focus: Manufacturing Operations Tool Focus: Critical Intervention Episode Focus: Suspending untrusted production capability after ransomware and resto...
DA Briefing 0044: Navigate Obstacles Rapidly in Logistics
Capability Focus: Navigate Obstacles Rapidly Industry Focus: Freight Rail Operations Tool Focus: Critical Intervention Episode Focus: Removing dispatch automation from active control when human recovery i...
DA Briefing 0043: Navigate Obstacles Rapidly in Healthcare
Capability Focus: Navigate Obstacles Rapidly Industry Focus: Healthcare Operations Tool Focus: Critical Intervention Episode Focus: Moving affected ventilators from temporary safeguards into controlled co...
DA Briefing 0042: Navigate Obstacles Rapidly in Retail, Restaurant, and Hospitality
Capability Focus: Navigate Obstacles Rapidly Industry Focus: Retail Operations Tool Focus: Critical Intervention Episode Focus: Taking a compromised online order channel offline before it creates more cus...